[Gadgets] APPLE WILL COMPENSATE MACBOOK OWNERS WITH DEFECTIVE MARIPOSA KEYBOARDS

[#Steeven.™]

A court in the US has taken the step for this to be the case

Apple's butterfly keyboard design is one of the biggest technological failures of recent decades for the Cupertino company. The revised keyboard design for MacBooks, first introduced in 2015, turned out to be terribly unreliable and prone to breaking with astonishing ease. Now, an American judge has paved the way for the firm led by Tim Cook to reach an agreement with the affected clients.

According to Reuters, a US judge has approved Apple's $50 million settlement with customers who suffered keyboard problems due to keyboard manufacturing and design defects. They will receive compensation ranging between $50 and $395 from the Cupertino company to correct the problem. The court also rejected two key revisions to the agreement by some of those who suffered the problems, so it seems that the company will eventually have to pay the amount indicated in the agreement.

 

Obstacles removed to reach agreement.

A group of affected customers received $125 per person, they independently challenged - but unsuccessfully - the compensation, as they pointed out that keyboard repair costs could exceed $300 in some cases. Therefore, they considered the amount insufficient. In addition, the court also rejected another action by others affected by the MacBook butterfly keyboards that experienced failures -but, in their case, they did not proceed to repair the component and have been left out-.

The judge noted to do this that "although not all those allegedly harmed will receive compensation, the settlement agreement benefits a significant number of people." In other words, the court found that the settlement covered enough affected customers. I mean, end point.
 

An error that is rarely seen in Apple MacBooks
Either way, it looks like the MacBook owners in the US who were forced to fix their butterfly keyboards are going to get some money and it's going to happen pretty quickly… so at least they'll get some compensation for what happened.

This design and integration error is not common in the company's products, which generally have a very high quality in terms of their manufacture. Obviously, most Apple MacBook models have not included the butterfly keyboard for some time now, since the company switched to a new, more conventional scissor design at the end of 2019.

https://cincodias.elpais.com/cincodias/2023/05/29/gadgets/1685358295_597325.html