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[hardware]T-Mobile Home Internet Was Great, Until My Service Died And the Company Couldn’t Fix It


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If you recall, I penned an article late last month about switching from Spectrum to T-Mobile Home Internet. The reasons were simple: T-Mobile promised faster speeds, a lower price, no contracts, and many freebies for new signups. After installing the 5G Gateway in my home, everything appeared to go exactly as prescribed by T-Mobile. However, as soon as I discovered, T-Mobile Home Internet ultimately decided to be a disaster for me, forcing me to come crawling back to Spectrum.

But before we get to what made me cancel T-Mobile Home Internet(opens in new tab), let's discuss the positives.

What I liked about T-Mobile Home Internet
For the two weeks I had the service, I routinely saw peak downloads of 500+ Mbps and uploads of 70+ Mbps. The download speeds were roughly 100 Mbps higher than my Spectrum internet service, while the uploads were three times faster. I achieved this performance even though my signal “only” bounced between three to four bars (out of five).

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My service was rock solid during those two weeks, with no dropouts. I had consistent performance around the clock. Peak speeds dipped slightly during the evening hours, but downloads were still comparable to Spectrum, while uploads were still double. This was an impressive performance considering we're talking about a wireless 4G LTE/5G connection.

 

 

Source:https://www.tomshardware.com/opinion/t-mobile-home-internet-was-great-until-my-service-died-and-the-company-couldnt-fix-it

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