✘ City™ ✘ Posted October 14, 2019 Share Posted October 14, 2019 (edited) Your Nickname:City -in steam (OwNaGe) Your Problem:my steam voice chat wont connect so others cant listen me while I'm playing.. Please help me with this how to solve it. Screenshot: Edited October 14, 2019 by ✘ City™ ✘ Link to comment Share on other sites More sharing options...
EVIL BABY. Posted October 14, 2019 Share Posted October 14, 2019 Hello, have a nice day, just step this follows and your problem will fixed Steam voice chat won’t connect Steam voice chat connects and communicates using WebRTC standard protocols. In order to connect to a voice chat, you will need to be able to send outbound UDP traffic to remote port 27015 and receive responses back. If you ever see your voice status stuck at “Connecting…”, it's likely that this traffic is being prevented. You can find detailed logs about your connection state and voice chat attempts by going to Friends List -> Settings (Gear Icon) -> Voice -> Show Advanced Settings -> Copy Voice Logs To Clipboard. If you are working with Steam Support on a voice chat issue, they may ask you to provide these logs. You'll want to investigate the following configurations on your machine and make sure that your voice chat traffic is not being interfered with. Because these issues are dependent on configurations unique to your specific setup, we highly recommend that you contact a PC support specialist in your area for detailed assistance. Investigate router ports Steam voice chat uses port 27015 for outbound communication and will automatically select an available port to receive UDP responses. Most routers and networks will automatically allow this traffic, but if you have changed your router configuration to be more restrictive, you will need to investigate and update that. You may consider reverting to a default configuration to further test the issue. Investigate firewall software Certain firewall configurations may prevent voice chat from working correctly. If you have a third-party firewall other than Windows Firewall on your machine, it is possible that it's restricting traffic. You may consider temporarily disabling it for testing purposes. If that fixes it, you'll need to add rules/exceptions for Steam and steamwebhelper.exe Investigate anti-virus software Certain AV products (like versions of Kaspersky Total Security) are known to block WebRTC traffic via their AV component, even if you've fully disabled the included firewall. You may need to try disabling or fully uninstalling third-party security software to check if it is interfering with Steam voice traffic. If it is, you may need to upgrade the version of your security software or contact the third-party vendor for support. You might also try adding exceptions for Steam in your AV configuration (for example, excluding steamwebhelper.exe from live monitoring services). Voice chat sounds bad or has low quality To achieve optimum sound quality, it is important that you spend some time configuring your audio settings, both for your operating system as well as through Steam Chat. Behavior that you may be attributing to a bug or bad performance, could simply be a setting or option that you haven't yet configured. You can access your chat settings via the gear icon in the upper right corner of your Steam Friends list. Check your devices You'll first want to check that you have the correct voice Input/Output devices chosen in your Steam Chat voice settings. If set to Default, Steam chat will use the default recording and playback devices that you have set through Windows. This allows Steam to adjust automatically when Windows settings are changed. From your Windows manage audio devices panel, you can view what devices Windows recognizes, as well as which ones are currently selected as default. The default devices should display a green checkmark and have an associated green level meter that you can use to test input/output volumes. You can also right-click any of these devices to set them as default or open properties. Adjust input volume/gain Input volume/gain within Steam voice settings is the first and most important setting you should configure. You should adjust this while in a voice chat with a friend, until they can hear you at a reasonable volume and vice-versa. Increase it if you are too quiet, and decrease if you are too loud. If you are too quiet even after raising this setting all the way, you may need to adjust your microphone's gain/boost setting or the Windows controlled recording level for your microphone device. From your Windows manage audio devices panel, you can view your default devices along with their associated green level meters to test input/output. You can also right click any of the devices and select the properties option for more advanced volume/gain options. Some audio hardware also has its own proprietary control panels and option menus. You would want to work with the manufacturer support team for advanced configuration help with these. Adjust voice transmission threshold Once you are confident that your input volume/gain levels are set appropriately, you may want to adjust your voice transmission threshold accordingly. If the audio from your microphone is below the set threshold, Steam won’t transmit it at all. If others are hearing white noise/typing/background sounds then you can try raising the transmission threshold to High. If others are saying parts of your words are cut off, or that you sound choppy or cut in and out, then you may have it set it lower or even turn it off completely. Adjust advanced options Finally, there are more specific options under the Show Advanced Options section - most users will benefit from leaving all of these on. However, if friends are saying that you randomly become louder/quieter you may want to disable Automatic volume/gain control. If nothing else in this article has helped, you may try disabling echo or noise cancellation just in case they are causing quality issues with your hardware. Test other hardware Check the inputs for your microphone, headphones, speakers and other audio devices. If you are having an issue, try swapping to another available USB or audio port. If you're using any converters, extensions or other intermediary devices, bypass them temporarily to make sure they aren't contributing to the issue. Finally, if you have extra hardware or an alternate PC, try swapping them out or testing on a different machine to eliminate the possibility that your current hardware is having an issue. Open your settings Steam voice settings: Select the gear icon in the upper right corner of your Steam Friends list, then select to the voice tab. Windows sound settings: Right-clicking on the speaker icon in your system tray and selecting either Recording or Playback devices. You can also access this panel from your Windows Control Panel by clicking on Hardware and Sound -> Manage Audio Devices. Good Luck 2 1 Link to comment Share on other sites More sharing options...
Inkriql Posted October 14, 2019 Share Posted October 14, 2019 To solve your problem follow these steps, if this does not work you can speak by PM and I will help you with your problem 3 Link to comment Share on other sites More sharing options...
Akrapovic Posted October 14, 2019 Share Posted October 14, 2019 I await your solution to your problem Link to comment Share on other sites More sharing options...
✘ City™ ✘ Posted October 15, 2019 Author Share Posted October 15, 2019 17 hours ago, EVIL BABY™ said: Hello, have a nice day, just step this follows and your problem will fixed Steam voice chat won’t connect Steam voice chat connects and communicates using WebRTC standard protocols. In order to connect to a voice chat, you will need to be able to send outbound UDP traffic to remote port 27015 and receive responses back. If you ever see your voice status stuck at “Connecting…”, it's likely that this traffic is being prevented. You can find detailed logs about your connection state and voice chat attempts by going to Friends List -> Settings (Gear Icon) -> Voice -> Show Advanced Settings -> Copy Voice Logs To Clipboard. If you are working with Steam Support on a voice chat issue, they may ask you to provide these logs. You'll want to investigate the following configurations on your machine and make sure that your voice chat traffic is not being interfered with. Because these issues are dependent on configurations unique to your specific setup, we highly recommend that you contact a PC support specialist in your area for detailed assistance. Investigate router ports Steam voice chat uses port 27015 for outbound communication and will automatically select an available port to receive UDP responses. Most routers and networks will automatically allow this traffic, but if you have changed your router configuration to be more restrictive, you will need to investigate and update that. You may consider reverting to a default configuration to further test the issue. Investigate firewall software Certain firewall configurations may prevent voice chat from working correctly. If you have a third-party firewall other than Windows Firewall on your machine, it is possible that it's restricting traffic. You may consider temporarily disabling it for testing purposes. If that fixes it, you'll need to add rules/exceptions for Steam and steamwebhelper.exe Investigate anti-virus software Certain AV products (like versions of Kaspersky Total Security) are known to block WebRTC traffic via their AV component, even if you've fully disabled the included firewall. You may need to try disabling or fully uninstalling third-party security software to check if it is interfering with Steam voice traffic. If it is, you may need to upgrade the version of your security software or contact the third-party vendor for support. You might also try adding exceptions for Steam in your AV configuration (for example, excluding steamwebhelper.exe from live monitoring services). Voice chat sounds bad or has low quality To achieve optimum sound quality, it is important that you spend some time configuring your audio settings, both for your operating system as well as through Steam Chat. Behavior that you may be attributing to a bug or bad performance, could simply be a setting or option that you haven't yet configured. You can access your chat settings via the gear icon in the upper right corner of your Steam Friends list. Check your devices You'll first want to check that you have the correct voice Input/Output devices chosen in your Steam Chat voice settings. If set to Default, Steam chat will use the default recording and playback devices that you have set through Windows. This allows Steam to adjust automatically when Windows settings are changed. From your Windows manage audio devices panel, you can view what devices Windows recognizes, as well as which ones are currently selected as default. The default devices should display a green checkmark and have an associated green level meter that you can use to test input/output volumes. You can also right-click any of these devices to set them as default or open properties. Adjust input volume/gain Input volume/gain within Steam voice settings is the first and most important setting you should configure. You should adjust this while in a voice chat with a friend, until they can hear you at a reasonable volume and vice-versa. Increase it if you are too quiet, and decrease if you are too loud. If you are too quiet even after raising this setting all the way, you may need to adjust your microphone's gain/boost setting or the Windows controlled recording level for your microphone device. From your Windows manage audio devices panel, you can view your default devices along with their associated green level meters to test input/output. You can also right click any of the devices and select the properties option for more advanced volume/gain options. Some audio hardware also has its own proprietary control panels and option menus. You would want to work with the manufacturer support team for advanced configuration help with these. Adjust voice transmission threshold Once you are confident that your input volume/gain levels are set appropriately, you may want to adjust your voice transmission threshold accordingly. If the audio from your microphone is below the set threshold, Steam won’t transmit it at all. If others are hearing white noise/typing/background sounds then you can try raising the transmission threshold to High. If others are saying parts of your words are cut off, or that you sound choppy or cut in and out, then you may have it set it lower or even turn it off completely. Adjust advanced options Finally, there are more specific options under the Show Advanced Options section - most users will benefit from leaving all of these on. However, if friends are saying that you randomly become louder/quieter you may want to disable Automatic volume/gain control. If nothing else in this article has helped, you may try disabling echo or noise cancellation just in case they are causing quality issues with your hardware. Test other hardware Check the inputs for your microphone, headphones, speakers and other audio devices. If you are having an issue, try swapping to another available USB or audio port. If you're using any converters, extensions or other intermediary devices, bypass them temporarily to make sure they aren't contributing to the issue. Finally, if you have extra hardware or an alternate PC, try swapping them out or testing on a different machine to eliminate the possibility that your current hardware is having an issue. Open your settings Steam voice settings: Select the gear icon in the upper right corner of your Steam Friends list, then select to the voice tab. Windows sound settings: Right-clicking on the speaker icon in your system tray and selecting either Recording or Playback devices. You can also access this panel from your Windows Control Panel by clicking on Hardware and Sound -> Manage Audio Devices. Good Luck This, I already read this before posting here but its was to long and i cant understand much ? can u tell me in short? and others videos are not working i tried it.. i think reinstall the steam ? then it will work ? Link to comment Share on other sites More sharing options...
Sajawal. Posted October 15, 2019 Share Posted October 15, 2019 this may help you because there is sound fixing commands Link to comment Share on other sites More sharing options...
Angrry.exe™ Posted October 15, 2019 Share Posted October 15, 2019 Hello 1. Open Steam * IF YOU ARE IN FAMILY VIEW you will need to turn it off before you can fix your audio issues. Family View can be toggled off by clicking the green button next to your profile image on the top right. Enter your four-digit password and it will switch to red. You’ll now be able to access the windows required to fix your issue. 2. Open the friends & chat window Located at the bottom of the Steam window, as shown. 4. Open the settings menu from the chat window Click the gear icon at the top right (as shown) and it will take you to a friends list screen. 5. Tab over to voice 6. Change your input and output devices Here’s where the problem lies – the Steam update likely changed what your “default” devices are for chatting. All you need to do is switch them back to the device you’d like Steam to recognize as your primary. Simply click the drop-down and select your device from the given options. * If you do NOT see your device listed, be sure it’s plugged in correctly, and that it’s recognized by your computer. You can check this in Settings > Bluetooth & other devices A dash will appear in front of the device that is currently being used, so be sure it’s next to the correct one before you close out of this window. We’ll see you online! i hope your problem, solved! Link to comment Share on other sites More sharing options...
RiZ3R! Posted October 15, 2019 Share Posted October 15, 2019 There are 3 methods that may solve this Method 1: Making sure you’re using the right microphone Before you dive into one of the other potential fixes that are a little more technical, let’s get the obvious things out of the way. Some users have reported fixing the issue after discovering that the microphone used by steam was different than the active microphone. This issue is quite a common occurrence among users who are frequently switching from their built-in microphone to a headset mic. Here’s a quick guide to using the Steam menu to make sure that you’re using the right microphone: 1: Open Steam then click the Steam menu in the menu bar and choose Settings 2: In the Settings menu, go to Voice and check out the currently used microphone under Recording (audio input) device. If the microphone is different than the one that you’re using, click on Change device. 3: Select the microphone that you’re actively using and then hit the Set Default button. 4: Test the voice chat feature and see if the issue has been resolved. If you’re still struggling with the same issue, continue with the following methods below. METHOD 2 :Sing Out of Steam from other computers Some users have reported being able to resolve the issue after realizing that the Steam account was actively being used on a different computer. In this case, the solution was to sign out of the other computer. Upon doing this, most users have reported that they instantly regain their voice chat function on their Steam accounts. Think long and hard if there’s any chance that your account is being used on a different computer. And if it is, sign off on it to regain the voice chat feature. Note: If you don’t have access to the PC that is using your account, changing the password will automatically disconnect the account from the other PC. If this method hasn’t resolved your issue or wasn’t applicable to your situation, proceed to the method below METHOD 3 : Turning off audio ehnancements f the first method wasn’t effective (or not applicable), let’s see if the issue is caused by the built-in Windows Audio Enhancement features. A lot of users have reported fixing the issue after managing to disable audio enhancements. Here’s a quick guide on how to do this: 1: Right-click on the volume icon (bottom-right corner) and choose Recording devices 2: Select your active microphone and click the Properties button. 3: Go to the Advanced tab and make sure the box associated with Enable audio enhancements is turned Off. 4: Reboot your computer and test your microphone on Steam. It should function without issue. 2 Link to comment Share on other sites More sharing options...
✘ City™ ✘ Posted October 15, 2019 Author Share Posted October 15, 2019 30 minutes ago, RiZ3R! said: There are 3 methods that may solve this Method 1: Making sure you’re using the right microphone Before you dive into one of the other potential fixes that are a little more technical, let’s get the obvious things out of the way. Some users have reported fixing the issue after discovering that the microphone used by steam was different than the active microphone. This issue is quite a common occurrence among users who are frequently switching from their built-in microphone to a headset mic. Here’s a quick guide to using the Steam menu to make sure that you’re using the right microphone: 1: Open Steam then click the Steam menu in the menu bar and choose Settings 2: In the Settings menu, go to Voice and check out the currently used microphone under Recording (audio input) device. If the microphone is different than the one that you’re using, click on Change device. 3: Select the microphone that you’re actively using and then hit the Set Default button. 4: Test the voice chat feature and see if the issue has been resolved. If you’re still struggling with the same issue, continue with the following methods below. METHOD 2 :Sing Out of Steam from other computers Some users have reported being able to resolve the issue after realizing that the Steam account was actively being used on a different computer. In this case, the solution was to sign out of the other computer. Upon doing this, most users have reported that they instantly regain their voice chat function on their Steam accounts. Think long and hard if there’s any chance that your account is being used on a different computer. And if it is, sign off on it to regain the voice chat feature. Note: If you don’t have access to the PC that is using your account, changing the password will automatically disconnect the account from the other PC. If this method hasn’t resolved your issue or wasn’t applicable to your situation, proceed to the method below METHOD 3 : Turning off audio ehnancements f the first method wasn’t effective (or not applicable), let’s see if the issue is caused by the built-in Windows Audio Enhancement features. A lot of users have reported fixing the issue after managing to disable audio enhancements. Here’s a quick guide on how to do this: 1: Right-click on the volume icon (bottom-right corner) and choose Recording devices 2: Select your active microphone and click the Properties button. 3: Go to the Advanced tab and make sure the box associated with Enable audio enhancements is turned Off. 4: Reboot your computer and test your microphone on Steam. It should function without issue. My problem is solved! Thank u ❤️ 1 Link to comment Share on other sites More sharing options...
Ares Posted October 15, 2019 Share Posted October 15, 2019 1 hour ago, ✘ City™ ✘ said: My problem is solved! Thank u ❤️ Resolved T/C Link to comment Share on other sites More sharing options...
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