Playboy™ Posted September 3, 2016 Posted September 3, 2016 Samsung Electronics is recalling ITS flagship smartphone Galaxy Note 7 and Said That Battery problems were behind phones catching fire. The decision Follows reports in the US and South Korea of the phone "exploding" during or after charging. The South Korean company HAD Already Said customers who bought the phone would be reliable to swap it for a new one. Samsung HAD Been Said it difficult to work out Which Were phones AFFECTED Among the 2.5 million Note 7s sold. "There was a tiny problem in the manufacturing process, so it was very difficult to figure out, '' the president of Samsung's mobile business Koh Dong-jin Told reporters. "It will cost us so much it makes my heart ache. NEVERTHELESS, the reason we made this decision is what is Most Important Because customer safety is," I Said. The firm Said it would take two weeks to preparing acerca replacement devices. According To Samsung, the phone has-been Launched in 10 Countries so far but With Different companies supply supplying the batteries. The recall comes just one week ahead of an expected presentation of a new iPhone model from ITS main rival Apple. Analysis: Zoe Kleinman, BBC technology reporter This is an extraordinary decision for a tech giant to make based on so few Reported incidents - Samsung says it is aware of only 35 cases worldwide. It's bad timing so soon after a big product launch and Samsung's That Especially Given rival Apple is Understood to be preparing to unveil a new iPhone. However, the firm says it has discovered a Problem with the battery cell and is halting sales while it inspects ITS suppliers. People Who Have Already bought the device - Which is only available to pre-order in the UK - will be issued with a replacement. Stories about exploding smartphone batteries do make the news from time to time - lithium ion batteries are flammable but very Widely used. Reported 'explosions' Over the past few days, Several users reported almost Have Their catching fire or exploding phones while charging, and Samsung Said It had confirmed 35 cases Such. A YouTube user uploaded a video under the name Ariel Gonzalez on 29 August of a Galaxy Note 7 With rubber casing burnt and damaged screen. I Said the handset "caught fire" shortly after I unplugged the Official Samsung charger, less than a fortnight after purchasing it. Further images of a burnt Galaxy Note 7 Were uploaded to Kakao Story, a po[CENSORED]r social media site in Korea, on 30 August. A user wrote. "There was another blast of the Galaxy Note 7. It was my friend's phone A Samsung employee checked the site and I is currently are in talks over the compensation With Samsung You should use ITS Original charger just in case and leave. the phone far away from where you are while charging. "
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