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[Hardware] You bought something on Amazon and you receive a packaged brick. Who can you complain to?


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When you think of a store where you can buy something official without worries, we all think of Amazon. Leaving aside Chinese websites like AliExpress. However, we will not always receive what we expect, even if we are buying a product sold by the official brand itself and managed by Amazon.

But why is this happening? Are we being scammed by Amazon, the brand, or who? We are going to find out the reason why sometimes you receive something that you have not ordered and what we can do in those cases, since you should not worry, there is a solution.

What do I do if I receive something fake from Amazon?
The first thing we will have to know is the reason why sometimes we receive things that we have not ordered. What you will have to look at is who you bought it from. If, for example, you want an Adidas t-shirt and its seller is the brand itself, managed by Amazon, then you will wonder if it is the store that scammed you, or why did you get a fake one?

 

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The answer to this type of scam is very simple, and I can speak as my own opinion and experience. At the time I bought some AirPods headphones, sold directly by Apple, however, when they arrived and opened them they sounded quite bad. I realized they were fake, but… If I had bought them from the official store and shipped them by Amazon, how was it possible?

Well, simply because someone like me bought them, and when returning them he simply sent fake, sealed ones, which meant that when they arrived at the Amazon facilities, they could not check if they were fake or not, since the box was exactly the same, Only not the interior, which if they unsealed to verify, they would no longer be able to sell it again.

This can happen with thousands of products, which is why we have to be very careful when purchasing, always checking that the product purchased is not a copy.

Now, if it happens to you, don't worry, Amazon knows which products are returned and which are resent. If in your case they have sent you something that someone else returned and you explain to them that what you ordered did not arrive, they will be responsible, so nothing happens. Of course, sometimes it is difficult to know if it is a replica or not, especially with clothing and products of the same style.

 

https://hardzone.es/noticias/componentes/amazon-reclamar-producto-falso/

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