[Hardware] Newegg apologises for well-documented customer service fail, says it has enacted better policies

[[M]anuel]

Newegg has apologised for dealing poorly with returns and open-box product sales, in the wake of a recent video from Gamers Nexus documenting its own terrible returns experience. The online retailer has now said it has now put in place new policies to ensure a hassle-free return experience on open-box products for motherboards and CPUs, though is light on the details.

Customer Service Update pic.twitter.com/qxAYjDCdCUFebruary 14, 2022

 

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