I haven't found where's the suggestion here? Things would be complicated by creating this chat for nothing! Everyone's free to contact staff for help anything else on "faq" So, By definitions we'll provide sections for them and With all this technology we have reach it today , i don't think that we can find a newbie user here !
Next time whenever you want to suggest something, Take a look in our section frequently-asked-questions and proposals
and we have got this proposal before https://csblackdevil.com/forums/topic/318044-proposal-online-live-chat-system/
SOO contra ,i dont find it useful too , and thank you for your suggestion!